Frequently Asked Questions
Everything you need to know about our colorful lockers and delivery.
How do I assemble my Mustard Made locker?
Every locker arrives flat-packed with an easy-to-follow instruction manual. No tools are required for most models; they are designed to click and lock into place simply and securely.
What are your shipping rates and delivery times?
We offer standard and express shipping options. Delivery typically takes 3-7 business days depending on your location. You will receive a tracking link via email once your order leaves our warehouse.
Are the lockers waterproof or suitable for outdoor use?
Our lockers are made from high-quality powder-coated steel, making them water-resistant and durable for indoor use. However, they are not designed for direct outdoor exposure or high-moisture environments like bathrooms.
What is your return policy?
We want you to love your locker! If you change your mind, you can return your item within 30 days of delivery, provided it is in its original, unopened packaging. Please note that return shipping costs apply.
Can I buy extra shelves or magnetic baskets?
Yes! We offer a range of accessories including extra shelves, magnetic Word Up packs, and color-matched baskets to help you customize your storage space.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options like Afterpay and Klarna, allowing you to pay in installments.